Financial Assistance

Everyone falls on hard times, but there’s help. Customers can find the help they need in these programs below. Follow the links to see if you qualify and enroll.

Would you like to discuss eligibility or apply? Call Oakville Hydro at 905-825-9400 (Monday to Friday, 8:30 AM to 4:30 PM) or email customerservice@oakvillehydro.com

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Couple looking at bill

Energy Affordability Program

The Energy Affordability Program offers energy-saving upgrades tailored to the specific needs of your home, all at no cost. And a more energy-efficient home means more comfort and more money in your wallet. Saving energy is simple with the Energy Affordability Program.
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Senior lady with laptop

Low-Income Energy Assistance Plan (LEAP)

If you're behind on your electricity bill, you may qualify for emergency financial help through LEAP - a grant of up to $650 per year. To be eligible for LEAP the customer account must be in arrears and the total amount received by a household may not exceed the maximum grant amount of $650 per year (or $780 per year for electrically-heated homes).
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Ontario Electricity Rebate (OER)

The Ontario Electricity Rebate (OER) is a provincially funded rebate that applies as a credit on qualifying electricity bills and reduces the pre-HST costs on customers’ bills by 19.3% .
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Ontario Electricity Support Program (OESP)

The OESP provides an ongoing monthly credit directly on electricity bills. Eligible customers receive monthly credits of $35 to $75. The credit amount is based on household income, the number of people living in the home and energy use intensity.