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Stay informed during outages with text notifications
Oakville Hydro is excited to introduce text message notifications for outages, a convenient new feature to keep you updated when the power goes out, directly to your mobile device.
Why text notifications for outages are beneficial:
- Immediate alerts: Receive notifications about service interruptions impacting your area
- Real-time updates: Stay informed as we work to restore service, helping you plan accordingly
- Hassle free: You no longer need to look to platforms like X (formerly Twitter) or the Oakville Hydro website to find out if there is a power outage affecting your service area
To opt in (or out):
Customers can manage their preferences anytime anywhere. To opt in (or out), open the Oakville Hydro app (via settings) or log into the MyOakvilleHydro portal (via the notifications section).
Questions?
Contact a member of our customer care team Monday to Friday from 8:30 a.m. – 4:30 p.m. by phone at 905‑825‑9400 or by email customerservice@oakvillehydro.com.